May 18, 2023

BHSL announces new director

On May 15, 2023, the Office of Long Term Living (OLTL) welcomed Theresa Hartman as the new Director for the Bureau of Human Services Licensing (BHSL).  

Theresa is a dedicated health and human services professional that has dedicated her career to working with aging and disabled persons managing chronic and acute conditions for more than 30 years in Pennsylvania. Working as a nurse she has done bed side nursing care, care management and served in management and regional positions in the nursing home industry for over 20 years. In 2018 she made the move into Home and Community Based Services as a Chief Operations and Compliance Officer for a Service Coordination provider and successfully lead them through the transition from fee for service into the managed Community Health Choices program as well as NCQA accreditation. She also served on the PA HCBS Providers board.

She is passionate about advocating for our most vulnerable populations, seniors and those that are underserved. She believes we can improve the lives of our most vulnerable populations in Pennsylvania by supporting our providers and giving them the tools they need to succeed and reach the high-quality standards and requirements we set. 

Theresa is joining the Department of Human Services from her role as Vice President of Clinical Services for GrayHawk Health a Health Care practice provider that is building community-based programs to fill in care gaps for dual eligible populations across Pennsylvania. She earned her nursing degree from Drexel University and her Bachelor’s in Organizational Management from Eastern University. She is also a certified Case Manager and holds an active nursing license in Pennsylvania. 

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