The RRHCPs are now available to provide operational and administrative support to protect residents in nursing homes, personal care and assisted living facilities from COVID-19. They will help facilities implement best practices in infection control, implement contact tracing programs in facilities, support clinical care through on-site and telemedicine services, provide remote monitoring and consultation with physicians, and enhance testing capability for both individuals in care and staff at facilities.
Facilities are encouraged to contact their RRHCP by calling the telephone number below covering specific counties that corresponds to the counties in which your facility is located. Regional Call Centers will be available to provide direct support and assistance 24/7.
| Health System | Counties Covered | Telephone Numbers |
| UPMC | Clarion, Fayette, Greene, Somerset, Venango | 412-648-6714 |
| Allegheny Health Network (AHN) | Armstrong, Beaver, Clearfield, Indiana, Jefferson | 866-496-1766 |
| UPMC/AHN | Allegheny, Butler, Cambria, Lawrence, Mercer, Washington, Westmoreland | 412-648-6714 or 866-496-1766 |
| LECOM Health | Cameron, Crawford, Elk, Erie, Forest, McKean, Warren | 814-451-1595 |
| Thomas Jefferson University/Mainline Health | Berks, Delaware, Montgomery, Philadelphia* | 215-395-8548 |
| Lehigh Valley Health Network | Carbon, Lehigh, Monroe, Northampton, Pike, Schuylkill | 888-402-5846, option 3 |
| Geisinger | Bradford, Centre, Clinton, Columbia, Lackawanna, Lycoming, Luzerne, Montour, Northumberland, Potter, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, Wyoming | 570-271-6009 |
| University of Pennsylvania/Temple University Hospital | Bucks, Chester, Lancaster, Philadelphia* | 215-707-1300 |
| Penn State Health | Adams, Bedford, Blair, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lebanon, Mifflin, Perry, York | 717-265-8577 |
*Philadelphia county is split as follows:
Thomas Jefferson University/Mainline Health – Bustleton, Cedarbrook/Mt. Airy, Center City, Chestnut Hill, East Falls, East Germantown, East Passyunk, Faimount, Frankford, Germantown, Girard Estates, Kensington, Old City/Center city, Penny Pack, Penny Pack Park, Point Breeze, Rhawnhurst, Somerton and West Torresdale
University of Pennsylvania/Temple University Hospital – East Oak Lane, Fairmount, Fox Chase, Kingsessing, Ogontz, Olney, Overbrook, Roxborough, Tioga/Hunting Park, West Mount Airy, West Phila and Wynnefield
If you have any questions about this communication, please send them to ra-dhHCC-ops@pa.govfor DOH questions or ra-pwarlheadquarters@pa.gov for DHS questions.
Click HERE to download the Call Center Information.
Click HERE to download information on the RRHCP.
Mailing List