The information contained in this report summarizes the Bureau of Human Services Licensing’s annual efforts. The report describes the characteristics of personal care homes, needs of the individuals served, number and types of inspections completed, number of complaints investigated, enforcement action taken, provision of technical assistance to operators, and other methods used by the Bureau of Human Services Licensing to achieve its mission of protecting vulnerable individuals in its licensed settings.

Click HERE to download the report

If you have any questions about the report please contact the Operator Support Hotline at 1-866-503-3926 or ra-pwarlheadquarters@state.pa.us.